Job Description

Description

:

The Maintenance & Customer Support Engineer ensures the smooth operation, reliability, and performance of equipment, systems, and software while delivering exceptional technical support to customers. This dual role combines hands-on maintenance expertise with strong communication skills to resolve issues efficiently and maintain high customer satisfaction.

Please note: We’d love to consider everyone, but this role is limited to candidates with Australian permanent residency status or Australian citizenship due to compliance and work authorization requirements.

What you will be responsible for:

  • Ensures success in the installation and/or resolution of technical matters, system software and/or hardware failures, product performance issues and user quality improvements.
  • Performs field based preventative maintenance services using standard procedures and practices.
  • Diagnose, troubleshoot, and resolve tech...

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