Job Description

DO NOT APPLY if you do NOT have experience using Zendesk, , and Yardi.

This role requires hands-on system experience.

Key Responsibilities:


• Coordinate and manage maintenance work orders across multiple properties


• Create and update work orders in Yardi


• Handle ticket management, merging, and follow-ups in Zendesk


• Track tasks and workflows through


• Coordinate with vendors and request project bids


• Delegate and manage customer service emails across departments


• Monitor work order queues and ensure timely completion


• Provide building updates and compliance coordination


• Communicate daily with the maintenance leadership team regarding issues and recommendations

Requirements:


• Proven experience in maintenance coordination or property management support


• Hands-on experience with Zendesk, , and Yardi (REQUIRED)


• Excellent wr...

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