Job Description
Podtech Data Centers is seeking a Technical Services Manager to oversee technical operations in Mackenzie, BC. This role focuses on managing data center infrastructure and enhancing service delivery.
As the Technical Services Manager, you will lead a team dedicated to high-quality technical support and operational readiness. You'll handle hardware deployments, coordinate with various teams, and ensure excellent customer service. Your experience in mission-critical environments will be vital for success.
Key Responsibilities:
• Direct technical support operations for HPC infrastructure
• Ensure timely execution of operational tasks and customer requests
• Monitor performance against KPIs and service levels
• Drive compliance and safety standards in the data center
• Manage technician training and development initiatives
Requirements:
• 5+ years in data center or HPC environments
• 3+ years leading technical operations teams
• Expertise in incident manage...
As the Technical Services Manager, you will lead a team dedicated to high-quality technical support and operational readiness. You'll handle hardware deployments, coordinate with various teams, and ensure excellent customer service. Your experience in mission-critical environments will be vital for success.
Key Responsibilities:
• Direct technical support operations for HPC infrastructure
• Ensure timely execution of operational tasks and customer requests
• Monitor performance against KPIs and service levels
• Drive compliance and safety standards in the data center
• Manage technician training and development initiatives
Requirements:
• 5+ years in data center or HPC environments
• 3+ years leading technical operations teams
• Expertise in incident manage...
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