Machine Learning Engineer, Supportability

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Supportability Evaluation team acts as stewards of the financial ecosystem. Our mission is to protect Stripe’s reputation with our global financial partners by architecting highly precise, automated supportability controls. We develop the AI/ML models and systems that detect and action supportability violations in real‑time. We're responsible for building high‑fidelity detection engines that ensure our merchants remain compliant acros...