Machine Learning Engineer

Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.

You will delve into a diverse array of ML technologies to drive innovative customer experiences. Collaborating closely with vertical teams, you will design and integrate ML techniques into product features. Additionally, you will collaborate with teammates and platform teams to develop ML tooling and infrastructure for scalability. Your projects will entail a balanced mix of research and exploration, product integration, and infrastructure/data.

What Success Will Look L...