Job Description
Responsible for the daily technical support (email, phone, chat) for Belgium/Luxemburg market together with the other team members and global Professional Services colleagues, taking care for all incoming support requests linked to Topcon/Sokkia related products (MAC).
Member of the Machine Control Training team, lead and maintain seasonable Dealer & End-user trainings.
Support the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.
Creation of online content (Quick Guides, How-to, Notification messages).
Be the Subject Matter Expert (SME) for below listed applications including Software, Hardware and Services. Keep up to date with associated new developments.
Topcon (and Sokkia) Applications
All commo...
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