Job Description

are looking for a senior, voice-first Client Relationship Manager who can confidently handle pre-close customer conversations and prevent cancellations before the sale is finalized.<br/><br/>This role sits between appointment setting and sales close.<br/><br/>Your responsibility is simple and critical: protect customer commitment.<br/><br/>You will speak directly with US homeowners who are scheduled for a solar consultation, address concerns, remove hesitation, reinforce value, and ensure customers remain confident and engaged through the close.<br/><br/>This is not a scheduling role.<br/><br/>This is not customer support.<br/><br/>This is a retention and relationship ownership role.<br/><br/><b>Key Responsibilities:</b><br/><br/>- Speak directly with US customers before their sales consultation.<br/><br/>- Reinforce expectations, value, and next steps clearly and con...

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