Luxury Passenger Relations Lead

Accor Hotels in Singapore is looking for a Passenger Relations Team Leader to oversee premium service for guests at Changi Airport. The role requires providing personalized assistance and resolving passenger complaints, while also ensuring the smooth operation of the lounge and related areas.

The ideal candidate should have experience in hospitality or customer service, strong leadership skills, and a dedication to customer satisfaction. The position may involve flexibility to work various shifts, including evenings and weekends.