Job Description
Elevate guest experiences as the Service Manager for a luxury five-star hotel in Banff, Alberta. This leadership role focuses on overseeing service operations and developing a high-performing team.
We are seeking a talented Service Manager to lead daily operations in a premier food and beverage environment. Your responsibilities will include financial management, recruitment, and ensuring exceptional guest satisfaction. The ideal candidate will possess strong operational skills and have prior leadership experience in luxury hospitality settings.
Key Responsibilities:
• Lead daily service operations focused on guest satisfaction
• Support budgeting, forecasting, and cost controls
• Recruit, train, mentor, and develop service teams
• Drive revenue growth through upselling and guest engagement
• Ensure compliance with health and safety standards
Requirements:
• Leadership experience in a similar hospitality role
• Strong financial and operational knowledge
We are seeking a talented Service Manager to lead daily operations in a premier food and beverage environment. Your responsibilities will include financial management, recruitment, and ensuring exceptional guest satisfaction. The ideal candidate will possess strong operational skills and have prior leadership experience in luxury hospitality settings.
Key Responsibilities:
• Lead daily service operations focused on guest satisfaction
• Support budgeting, forecasting, and cost controls
• Recruit, train, mentor, and develop service teams
• Drive revenue growth through upselling and guest engagement
• Ensure compliance with health and safety standards
Requirements:
• Leadership experience in a similar hospitality role
• Strong financial and operational knowledge
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