Luxury hotel duty manager: guest experience lead

Intelli Staff is seeking a Hotel Duty Manager in Stellenbosch to oversee daily operations with a commitment to guest satisfaction. Ideal candidates will have a minimum of 3 years' experience in a similar role, preferably in a 5-star hotel environment. This role includes managing guest services, staff, and operational efficiency while ensuring compliance with health and safety standards.

Key responsibilities include facilitating guest journeys, managing feedback, and collaborating with departments to improve service quality. Valid driver’s license and a tertiary qualification in Hospitality or Hotel Management are required. #J-18808-Ljbffr