Luxury Front Office Assistant Manager - Guest Experience

Shangri-La Group is seeking an Assistant Front Office Manager for their luxurious Rasa Sayang resort in Penang. The role requires overseeing the Front Office operations, providing direction and ensuring the highest standards of guest service and operational excellence.

The ideal candidate must possess a strong customer-focused mindset and a proven track record in leadership within an international luxury hotel environment. The position necessitates fluency in English and the local language, alongside strong computer literacy.