Job Description

A boutique hotel in Franschhoek seeks an experienced Guest Assistant to deliver exceptional guest service at the front desk. You will ensure smooth check‑in and check‑out, address guest feedback, and coordinate itineraries and reservations with a warm, courteous approach.

Responsibilities include handling requests, maintaining accurate billing, coordinating transport, and maintaining a tidy reception area. Night shifts may be required; staff transport is provided from nearby towns.

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