Luxury Client Relations Lead

Tilfi is a luxury fashion and textiles brand, deeply rooted in the rich cultural heritage of Varanasi. We specialize in creating exquisite handwoven sarees, lehengas, dupattas, apparel as well as art that exemplify timeless elegance and craftsmanship.

Position overview:

We are seeking a dynamic Senior Sales Advisor for our Mumbai store (5000 sq. ft.) who will be responsible for offering a unique and personalized shopping experience to our clients. The ideal candidate will play a key role in driving sales and building lasting relationships with our clients, ensuring they receive the highest level of luxury shopping experience.

Key responsibilities

Customer Engagement:

• Deliver an exceptional and personalized shopping experience to every customer, fostering a welcoming and luxurious atmosphere.
• Handle customer inquiries, feedback, and complaints professionall...