Job Description

Description and Requirements

Key Responsibilities

Provide technical support for desktops, laptops, mobile devices, and peripherals.

  • Manage Windows OS, Microsoft Intune, SCCM, and Autopilot for device deployment and maintenance.
  • Troubleshoot and resolve hardware and software issues to ensure optimal performance.
  • Implement security policies and compliance measures for end-user devices.
  • Perform system upgrades, patches, and software installations.
  • Collaborate with IT teams to improve device management and automation.
  • Maintain documentation of system configurations, troubleshooting steps, and best practices.
  • Oversee and maintain air conditioning (Aircon) systems to ensure proper cooling for IT equipment.
  • Manage Uninterruptible Power Supply (UPS) systems to provide backup power during outages.
  • Maintain and monitor FM200 fire suppression systems for data center safety.
  • Implemen...
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