Job Description
Black & Grey HR is partnering with a leading retail group in Saudi Arabia to recruit a customer-focused Loyalty Specialist to support the execution and enhancement of customer loyalty and engagement initiatives across the organization.
The Loyalty Specialist will play a key role in driving customer retention, increasing member engagement, and supporting CRM and loyalty campaigns through data-driven insights and operational excellence. This position works closely with cross-functional teams to deliver a seamless omni-channel loyalty experience across digital and in-store touchpoints.
Key Responsibilities:
- Support the execution and optimization of loyalty programs, including rewards, promotions, member benefits, and engagement initiatives.
- Assist in developing and implementing targeted CRM and loyalty campaigns to increase customer retention a...
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