Job Description
**Additional Information**
**Job Number** 26033823
**Job Category** Rooms & Guest Services Operations
**Location** 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan, 110202
VIEW ON MAP (https://www.google.com/maps?q=10%20Zhongxiao%20East%20Road%20Sec.%205%2C%20Taipei%2C%20Taipei%2C%20Taiwan%2C%20110202)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
【 **Purpose of Role** 】
Loyalty Manager plays a key role for W Taipei to create guest loyalty and build loyalty beyond reason. By monitoring and analyzing feedback and comments from guests, Loyalty Manager provides a comprehensive picture of guests’ experiences and the variance between experiences and expectations. Loyalty Manager proactively interacts with hotel guests prior to arrival, during their stay and post-stays. Loyalty Manager digs into every valuable guest feedback to further elevate future guest experiences from all aspects...
**Job Number** 26033823
**Job Category** Rooms & Guest Services Operations
**Location** 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan, 110202
VIEW ON MAP (https://www.google.com/maps?q=10%20Zhongxiao%20East%20Road%20Sec.%205%2C%20Taipei%2C%20Taipei%2C%20Taiwan%2C%20110202)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
【 **Purpose of Role** 】
Loyalty Manager plays a key role for W Taipei to create guest loyalty and build loyalty beyond reason. By monitoring and analyzing feedback and comments from guests, Loyalty Manager provides a comprehensive picture of guests’ experiences and the variance between experiences and expectations. Loyalty Manager proactively interacts with hotel guests prior to arrival, during their stay and post-stays. Loyalty Manager digs into every valuable guest feedback to further elevate future guest experiences from all aspects...
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