Lounge Supervisor

SUMMARY A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service. QUALIFICATIONS & EXPERIENCE Previous relevant experience with a background in events, hospitality and managing a team Proven ability to manage complex sales operations with measured success A natural leader with experience to inspire operational teams to deliver results Positive and passionate focus on great customer experience Demonstrates flexibility and agility Requirements KEY RESPONSIBILITIES Supporting the Lounge Manager in leading team members Open and close the Lounge, coordinate floor team, and manage day-to-day service. Ensure the Lounge complies with all relevant HACCP procedures and legislation, following best practice principals to deliver a consistent standard of world class customer service Ensure legal compliance with the sale of alcohol, prevent underage drinking, and uphold premises licensing regulations Work alongside ...