Loop - Onboarding Specialist

<p></p><p>Onboarding Specialist will lead onboarding for fast-growing DTC brands, ensuring smooth setup, migration, and go-live on Loop.<br/><br/>This role requires strong project ownership, communication, and problem-solving to deliver a seamless merchant experience and hand off to Customer Success with high confidence and adoption.<br/><br/>The Core Responsibilities For The Job Include The Following<br/><br/><b>Merchant Kickoff and Engagement:</b><br/><br/>- Send kickoff invites within 24 hours of sales handoff.<br/><br/>- Lead onboarding calls to understand merchant goals, setup requirements, and timelines.<br/><br/>- Maintain proactive weekly touchpoints (kickoff, progress updates, handover communication).<br/><br/><b>Solutioning And Setup:</b><br/><br/>- Configure subscription setups based on merchant needs.<br/><br/>- Collaborate w...