Looking for IT support extra workflow setup assistance

I’m based in Ireland and need a flexible IT helper to assist with an extra workflow setup for my small business. The job involves diagnosing a few performance hiccups, configuring an automation script, and ensuring data backups are reliable. I’d prefer someone who can explain their steps clearly and document any changes. Basic knowledge of Windows/macOS environments, cloud storage, and security best practices is required. I’m looking for prompt availability, a clean setup, and a quick turnaround. If you have experience with automation tools (e.g., scripting or low-code options), that would be a plus. The work can be done remotely with occasional on-site check-ins if possible.