Job Description
Based in Madrid, the Logistics Specialist for Order Fulfillment and Returns plays a key role in the operational backbone of Customer Services Managed Logistics (CS ML) within the OPC setup. This position directly supports the countries in managing and coordinating service part logistics processes - from order entry to delivery and returns - ensuring transparency, efficiency, and customer satisfaction. The role is central to achieving CS ML’s mission: delivering the right part, to the right place, at the right time.
Your tasks and Responsibilities
- Operational Execution: Handle and monitor service part orders for all Healthineers-In vivo business lines within the region, ensuring on-time and accurate delivery, including management of corresponding returns.
- Central Point of Contact: Act as the main operational interface for assigned, country service organizations, OEM partners, and customers on all topics related to service part logistics.
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