Logistics Manager

TCS Walk in interview for Logistics Delivery Manager Experience - 9 - 15 years Qualification - Full time Graduate Shift- Rotational 24/7 Walk in Details- Date - 13th June 20 26Time - 10am - 2 pm Location - Tata Consultancy Services Limited SEZ, TCS Indore Office, Recruitment Bay, GH1, Tigaria Badshah, Indore, MP Job Description- Managing & improving Customer Experience Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition Client Management through effective SLA monitoring, query resolution and weekly connects. Employee Development & improvement of Employee satisfaction index Succession Planning Process and Productivity Improvements Performance reviews Work in collaboration with the Quality / Work force planning & HR teams Daily, weekly, and monthly reporting (Good knowledge of MS excel) Effective Floor Management during volume processing and TAT deadl ines