Job Description

ROLE: Logistic Manager

Location- Pune

Experience Required- 3-5 Years

Role and Responsibilities:

The logistics Manager will be responsible for coordinating and managing the logistics operations in Bangalore.

Key Responsibilities

  • Customer Escalations:
    • Follow up and resolve customer escalations via email.
    • Conduct root cause analysis (RCA) and develop actionable solutions to prevent future issues.
  • Team Management:
    • Manage, train, and develop support staff to ensure high performance and professional growth.
    • Manage the Logistics Coordinator team to ensure smooth operations and effective communication.
    • Control attrition rates among delivery helpers through effective team engagement and support.
  • Warehouse Coordination:
    • Coordinate with the warehouse team to address and resolve errors and cancellations.
    • <...

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