Logistics hub administrator & dispatch coordinator

A vacancy exists at Medilogistics Hub for an Administrator ,based in Pietermaritzburg, reporting to the Dispatch & Delivery Manager. The successful candidate will be responsible for assisting the Medilogistics Hub with the daily administrative activities related to a specific distribution hub, area ,or function.

Primary purpose of the job is to

• Managing customer queries as a whole

• Handling of queries and feedback to clients and the business

• Ability to arrange special requests & follow through for patients

• Tracking of parcels across all Medilogistics Hub

• Any other ad hoc functions that may be appointed from time to time

• 100% SLA and SOP compliance and adherence to time lines

• Providing professional and accurate feedback

• Relationship with Manager

• Actively involved in office meetings/ communications

• Relationship with drivers/office staff

• Following correct escalatio...