Logistics Data Analyst - Mandarin Support

Trax Inc.provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers oflogisticsservices. The Trax platform enables companies tooptimizesupply chain performance through greater visibility into theirlogisticsecosystem and predictive analytics based on overonebillionlogisticstransactions from all industries, modes, and countries. Traxoperateson a global scale with offices in the U.S., Latin America,Asiaand Europe.

The Logistics Data Analyst will execute Trax’s audit process to resolve exceptions for client accounts globally. They will collaborate with carriers and customers to ensure high-quality service, prioritize tasks, and achieve customer metric targetsand service level agreements. Additionally, they will lead reconciliation meetings and audit reviews.

Responsibilities

• Execute Trax’s comprehensive audit process to identify and resolve audit exceptions for client accoun...