Logistics Customer Support Specialist

The Customer Support Coordinator supports coordinating the shipment of hardware to the customer, communicating customer schedules, communicating delivery commitments to the customer, and managing the on-time receipt of customer payments. The role will act as backup to the ERP Administrator.

Responsibilities:

Assist with the input of Purchase Order Amendments into the Syteline system.

Perform weekly closing of Job Orders.

Maintain Repair order entry into Syteline.

Log all QF-1 Forms as they are generated and routed to the Business Units; track overdue forms and retrieve those greater than one month.

Retrieve from the customer and enter respective schedules into Syteline as defined by the Customer Support Manager.

Perform the accurate invoicing of shipped product on a daily b...