Job Description

Key Responsibilities

End-to-End Parts Logistics (AMC / ACER / Lenovo)

  • Take ownership of all end-to-end spare part transactions and logistics activities
  • Ensure same-day dispatch of available spare parts against branch demand
  • Ensure no spare parts remain pending in the field for more than 10 days
  • Recover defective spare parts from the field in a timely manner
  • Share daily updates on field pending parts with branch engineers, Branch Manager, and reporting manager

Courier Process Management

  • Manage daily courier transactions for spare part dispatch
  • Maintain accurate daily courier transaction and dispatch reports
  • Track courier parcels end-to-end until delivery confirmation
  • Validate monthly courier vendor invoices for accuracy
  • Ensure courier vendors submit invoices on the VBM portal by the 7th of every month
  • Assist in identifyin...

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