Job Description
Elevate client services as a Lodging Experience Supervisor with Panorama Mountain Village, driving Owner satisfaction and innovative services in beautiful British Columbia. Leverage your strong organizational and communication skills to create an exceptional vacation experience.
Reporting to the Lodging Director, this role focuses on enhancing Rental Owner Services through effective communication, teamwork, and problem-solving. Your responsibilities include overseeing owner reservations, managing housekeeping and maintenance coordination, and preparing homeowner billing. You will also conduct Room Quality Audits and handle owner inquiries, ensuring all aspects of the owner experience align with the company’s standards.
Key Responsibilities:
• Communicate effectively with homeowners and departments
• Input reservations into the SMS reservations system
• Manage housekeeping and maintenance coordination
• Conduct yearly Room Quality Audits
• Assist in organizing owner...
Reporting to the Lodging Director, this role focuses on enhancing Rental Owner Services through effective communication, teamwork, and problem-solving. Your responsibilities include overseeing owner reservations, managing housekeeping and maintenance coordination, and preparing homeowner billing. You will also conduct Room Quality Audits and handle owner inquiries, ensuring all aspects of the owner experience align with the company’s standards.
Key Responsibilities:
• Communicate effectively with homeowners and departments
• Input reservations into the SMS reservations system
• Manage housekeeping and maintenance coordination
• Conduct yearly Room Quality Audits
• Assist in organizing owner...
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