Job Description
REQUIREMENT RSA ID and legal residence essential Minimum 5 years' hospitality management experience essential Hospitality or related tertiary qualification beneficial Valid Driver's License and own reliable vehicle essential Strong financial acumen and budgeting experience Proven leadership and staff management ability Excellent communication and guest relations skills Ability to train, mentor, and develop staff Strong operational and problem-solving skills Experience managing large hospitality operations advantageous Ability to work under pressure and maintain high standards KEY RESPONSIBILITIES Oversee the overall operation of the resort Manage Front Office, Housekeeping, Maintenance, and Back-of-House departments Ensure exceptional guest service and satisfaction Manage budgets, financial controls, and operational costs Lead, train, and develop departmental teams Monitor and improve operational efficiency and service standards Ensure Health and Safety policies are implemented and adh...
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