Job Description

Job Description

Major Duties and Responsibilities:

  • Strengthen relationships with existing house accounts. 

  • Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.

  • Understand customers' business and strategy and our role with the customer.

  • Ensure customer satisfaction and follow up.
  • Communicate service issues to Department Managers/Supervisors.
  • Action items lists maintained and updated weekly for follow up items.
  • Identify opportunities and grow business from existing house accounts.
  • 10 calls per week. Preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up. Tuesday-Thursday are for calls.
  • Assist with collections when needed.
  • Manage client profiles - separated out by location.
  • Build territory maps showing number of accounts located in each city – upd...

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