Job Description
Work Schedule: US Hours (Night Shift)
Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site)
What's Your Mission?
As a Loan Processing Associate, you'll be the go‑to expert ensuring smooth, accurate, and compliant cash operations. You'll handle payment processing, reconciliation, fund transfers, escrow balancing, and investor reporting — all while partnering with Customer Service and Investor Relations to maintain seamless loan servicing workflows.
What You'll Own
Payment & Transaction Processing
- Process payments via checks, bill pay, ACH, and wire transfers
- Handle payoff wires and refund processing
Cash Management & Reconciliation
- Perform daily bank reconciliation and resolve discrepancies
- Manage cash adjustments, loan assessments, and fund movements
Escrow & Investor Relations
- Balance escrow accounts (taxes, insurance, disbursements...
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