Job Description
Loan Officer Needed - BASIC & Comms | 5.5 Day | Responsibilities:
-Understand customers' needs and guide them through the loan process -Handle customer queries & promote New/renew sales -Check customers background and evaluate their creditworthiness (such as CPF, MLCB, HDB, credit bureau etc.) and advice whether customers are suitable for LOAN installment plan. - Manage and provide customer service support via phone call, Live chat /emails to clarify the Loan details. -Any ad-hoc duty assigned by the management.
Requirements:
- Good communication skills. - Prior/related experience preferred - Have instant message and telephone etiquette - Ensure each customer is provided with exceptional service
-Understand customers' needs and guide them through the loan process -Handle customer queries & promote New/renew sales -Check customers background and evaluate their creditworthiness (such as CPF, MLCB, HDB, credit bureau etc.) and advice whether customers are suitable for LOAN installment plan. - Manage and provide customer service support via phone call, Live chat /emails to clarify the Loan details. -Any ad-hoc duty assigned by the management.
Requirements:
- Good communication skills. - Prior/related experience preferred - Have instant message and telephone etiquette - Ensure each customer is provided with exceptional service
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