Load Coverage Specialist

**About us**:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a **Load Coverage Specialist** to join our team in a fast-paced US logistics brokerage environment. This role requires strong multitasking abilities, exceptional communication skills, and a customer-focused mindset to handle inbound calls, monitor shipment statuses, and ensure seamless coordination between carriers and customers.
**Key Responsibilities**:
- ** Inbound Call Management**:
- Answer 60-80+ inbound calls daily from carriers and customers with a friendly and can-do attitude.
- Provide prompt assistance to book loads and address inqu...