Job Description
Job Title
Customer Support
Location
Canterbury. Working across Lloyds and Halifax branches within a reasonable distance.
Hours
Part‑time, 28 hours a week including Saturdays.
Salary
£20,959 per month, increasing to £21,560 after 6 months.
Working Pattern
Part‑time.
End Date
Friday 12 June 2026
What you’ll be doing
You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments – offering reassurance, guidance and practical support. This may include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking. You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking...
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