Live Chat

Hiring: Live Chat / Email Support Agent (On-Site | Rotational Shifts)

Location:
Fairways Commercial, DHA Phase 6, Lahore

Salary:
Starting from
PKR 60,000
(based on skills and experience)

Shift Timing:
Rotational Shifts (Monthly Roster | 8 Hours Shift)

We are looking for a
Live Chat & Email Support Agent
to join our on-site team at
Fairways Commercial, DHA Phase 6, Lahore
. If you have strong English communication skills and can confidently handle customers using modern support tools and CRMs, this role is for you.

Job Responsibilities

• Handle customer queries via
  Live Chat and Email
• Provide accurate information and resolve issues efficiently
• Manage customer conversations, follow-ups, and ticket handling
• Use support tools and CRMs such as
  Zendesk, Gorgias, Intercom, Freshdesk, HubSpot
  , etc.
• Support customers with product/service related queries (orders...