Job Description


Minimum Requirements:

  • Hardware/Networking fundamentals preferably in a datacenter environment (A+/ N+) or similar diploma
  • 3 - 5 years experience desirable
  • Knowledge of Hyper-V/KVM environments
  • Customer support experience
  • Experience in Windows and Linux server management
  • Basic scripting (Bash, Powershell, Python) and cli experience
  • Valid drivers license and reliable vehicle

Responsibilities:

  • Resolving premier customers technical support queries
  • To provide 24/7 monitoring of company infrastructure and systems
  • Analysing & troubleshooting systems
  • Introducing and integrating new technologies into existing data centre environments
  • Backup integrity management (Ensure availability and restorability)
  • Patch management
  • Adherence to security and privacy processes
  • Documentation of systems and processes
  • Ensure optimal system perfor...

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