Linux System Engineer (Web hosting)

As a Senior Support Specialist / Linux Systems Engineer, you are responsible for resolving complex and high-impact technical issues. You are the person who takes over when tickets become challenging.

This role is not junior and not script-based support. You are expected to:

• Diagnose problems deeply
• Take ownership until resolution
• Communicate clearly and professionally with customers
• Make technical decisions independently

In addition to support, you actively work on server management and infrastructure improvements.

Responsibilities

• Handle complex and escalated support tickets
• Troubleshoot and configure Linux-based hosting environments
• Manage and maintain managed servers for customers
• Perform server updates, upgrades, and new serve...