Line Manager

As a Line Manager for the Case Handling Specialist team, you will lead a group of highly skilled engineering professionals responsible for advanced technical product support within Care Service delivery in a 24x7 environment. You will ensure excellence in case handling, drive operational performance, and foster strong collaboration with global Customer, Market, and R&D teams.
Your role requires strong technical knowledge, analytical capability, and the ability to guide your team through fast-paced, complex troubleshooting scenarios across 4G/5G and Radio products.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. 

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