Job Description

Job Details

Job title: Lifeline Centre Operator

Location: Market Harborough, Leicestershire

Status: Permanent

Hours: 37 hours per week – rotating shifts (Early 07:00‑16:00, Late 14:00‑23:00 & Night 22:30‑07:30)

Grade: Grade 4 (£28,142 to £30,024)

Benefits

  • Generous annual leave entitlement
  • Local Government Pension Scheme
  • Free parking

Role Overview

Harborough Lifeline is a 24/7 service that supports vulnerable members of our local community by responding to emergency alarm calls from customers with a variety of needs. The role involves handling emergency calls, providing support to callers, liaising with contractors, council officers, and other authorities, and monitoring CCTV and alarm monitoring equipment.

Key Responsibilities

  • Respond to emergency alarm calls and provide timely assistance.
  • Support...

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