Lifeline Centre Operator

Do you enjoy supporting others and have an interest in working in a role that brings variety and challenge? Are you able to work a variety of shifts on a rota that includes days, evenings, weekends and Bank Holidays? If so, we would like to hear from you!

Harborough Lifeline is a 24/7 service that supports vulnerable members of our local community by responding to emergency alarm calls from customers with a variety of needs. Some may need someone to talk to, require a family member or friend to attend, or we may need to call for emergency service assistance.

We also take calls outside of office hours where we support callers with various queries including emergencies, requiring us to liaise with contractors, council officers and other authorities where necessary.

Part of the role also includes the monitoring of CCTV and undertaking regular checks of the alarm monitoring equipment, so being drawn to a varied role is a must.

You will have excellent and a...