Job Description

Job Description

  • Manage, train, and motivate all personnel reporting to this position.
  • Administration and implementation of staff training in all aspects of the security’s operations i.e. business telephone usage, guest relations, security services, retail sales etc.
  • Serve as a link between the hotel and the security industry.
  • Performance management discussions as required.
  • Conduct developmental discussions/performance reviews with individuals who directly report to Security Director.
  • Ensure that weekly/monthly departmental communication meetings are effective.
  • Responsible for supervising all aspects of Colleagues, i.e. recognition, progressive corrective action, etc.
  • Responsible for the efficient training of all Colleagues in all aspects of job tasks.
  • Responsible for all security department’s emergency training.
  • Ensure Colleagues adhere to all security standards as stated in the employee handbook.<...

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