Job Description

Team – Claims


Working Pattern - Hybrid 2 days per week in the Vitality Sandton, Full time.


Key skills required for this role:

  • Medical & Claims Assessment Expertise
  • High‑Level Communication Skills (Written & Verbal)

    • As a Claims Assessor Specialist, you will be responsible for assessing Life Cover, Terminal Illness, and Critical Illness claims.


    Although this role is primarily home‑based, there may be occasions when you are required to attend the office.


    Responsibilities

  • Assess the validity of submitted claims, ensuring all decisions are made in accordance with industry‑leading UK claims practices. This includes reviewing medical and supporting evidence, obtaining further information where required, and drafting and issuing clear, accurate decision letters and related correspondence.
  • Identify potential concerns such as fraud, non‑disclosure, misrepresentati...

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