Licensing Specialist

Position Overview

As a Licensing Specialist for the Civil Construction Field Systems (CCFS) Sector, you will serve as the primary point of contact for our Dealers and Distribution Partners, providing specialized support for all licensing and subscription-related issues. You will deliver clear, step-by-step guidance, ensuring issues are resolved in a timely and effective manner.

This role requires you to navigate multiple internal systems and tools to verify and resolve a wide range of issues. You will also collaborate with our internal engineering and product teams through a formalized escalation process to resolve complex technical issues and ensure a seamless customer experience. A foundational understanding of the products within the CCFS portfolio is essential to successfully troubleshoot and resolve potential problems.

What You Will Do