Libro Credit Union Service Representative

Become a Service Representative at Libro Credit Union in St. Thomas. This full-time role focuses on customer service and routine banking transactions in a supportive environment.
As a Service Representative, you will engage with members both in-person and digitally. Your role will emphasize delivering a seamless and welcoming experience with every interaction. You will be responsible for routine banking tasks, helping members navigate our digital platforms, and ensuring utmost professionalism in resolving concerns.
Key Responsibilities:
• Act as primary point of contact for members in the branch
• Provide accurate service for deposits, withdrawals, and payments
• Support members with digital banking needs and issues
• Address concerns with professionalism and empathy
• Promote enhanced financial well-being through member interactions
Requirements:
• Experience in front-line customer or financial services
• Detail-oriented and capable of working under press...