Library Service Advisor - 0622-26

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Please note: this job is only available to current employees of Lancaster University

An opportunity has arisen for an enthusiastic and proactive individual to join our User Services team. The Library Services Advisors will work as part of a team responding to Library enquiries in person and online, supporting students, staff, researchers, community members both on and off-campus.

Library users are at the heart of everything we do, and these roles are critical to our success. You will become part of an enquiry team delivering front-line customer service excellence across Library opening hours, and via existing and emerging communication channels. The team provide a proactive, welcoming presence to all our users and assist in maintaining and developing the Library as an outstanding study environment.

You will have excellent interpersonal skills and be able to communicate confidently with colleagues, students, Univer...