Job Description

Job description

Job Title: Level 4 Customer and Contract Administration Officer

Core Duties and Responsibilities:

Contract Coordination:

  • Manage and coordinate a designated portfolio of contracts across various arrangements in metropolitan and regional areas through effective stakeholder engagement.
  • Administer contracts by monitoring compliance, conducting service reviews, managing variations, preparing business cases, and overseeing incident reporting and investigations.
  • Facilitate the replacement of contractor-owned buses and equipment, including managing related processes.
  • Support procurement activities by participating in tender evaluation panels, assessing the need for new services, and reviewing existing service requirements.
  • Maintain accurate contract management databases, schedules, and documentation, including drafting contractual deeds using standard templates.
  • Conduct scheduled and ad-hoc...

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