Job Description
Job description
Job Title: Level 4 Customer and Contract Administration Officer
Core Duties and Responsibilities:
Contract Coordination:
- Manage and coordinate a designated portfolio of contracts across various arrangements in metropolitan and regional areas through effective stakeholder engagement.
- Administer contracts by monitoring compliance, conducting service reviews, managing variations, preparing business cases, and overseeing incident reporting and investigations.
- Facilitate the replacement of contractor-owned buses and equipment, including managing related processes.
- Support procurement activities by participating in tender evaluation panels, assessing the need for new services, and reviewing existing service requirements.
- Maintain accurate contract management databases, schedules, and documentation, including drafting contractual deeds using standard templates.
- Conduct scheduled and ad-hoc...
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