Job Description
About Ekco
🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.
The Role
The Senior Support Engineer is the final point of technical escalation within Ekco MSP, responsible for resolving complex issues and maintaining service excellence across customer environments. You’ll use deep technical expertise and collaboration to prevent recurring problems, strengthen reliability, and contribute to solution design and change delivery. The role also involves mentoring engineers, promoting best...
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