Level 2 IT Support Specialist

Are you looking for a hybrid technical support position in a tight, supportive MSP team environment?

SkySail Technologies is looking for a Level 2 IT Support Specialist who is eager to grow their technical skills while building strong client relationships.

This is primarily an onsite role (80%) serving our professional services clients, with the remainder of the time spent on remote support and proactive maintenance.

We’ll Provide: A competitive salary of $60k- $70k CDN Health Spending Account 10 Wellness days a year, vacation time, paid holidays Hybrid work opportunity Opportunity to grow within the company A great company culture on a small team of 3 employees What you’ll do: Deliver hands-on technical support at client sites across the Interior BC region Perform proactive maintenance on client systems to prevent issues before they occur Provide helpdesk support for day-to-day technology needs Configure and deploy workstations, mobile devi...