Level 1.5 Helpdesk Engineer

About the job Level 1.5 Helpdesk Engineer

About the Company

Mac Centre is Australias leading Apple-focused solutions provider, headquartered in Sydney, NSW. For over 20 years, we have been helping organisations implement and manage scalable, secure, and sustainable Apple workplace solutions. Our mission is to optimise the Apple experience in the workplace and empower businesses to achieve greater success through innovation and technology.

About the Role

We are seeking a proactive and customer-focused Level 1/2 Helpdesk Engineer to join our growing IT team.
This role is an excellent opportunity for someone currently at Level 1 who is looking to advance into Level 2 responsibilities. Youll provide technical support to clients, ensure timely resolution of IT issues, and deliver high-quality service while collaborating with a supportive and experienced team.

This position offers a hybrid work setup and ...