Level 1 Technical Support

About the job Level 1 Technical Support

From glitches to game plans—be the force that keeps IT flawless.

Hi! We're Smartsourcing, and we need a full-time, onsite Technical Support Specialist to take our clients IT game to the next level. Whether its solving tricky tech puzzles, rolling out new systems, or streamlining upgrades, you'll be at the heart of every innovation. Here, your expertise will keep the business ahead of the curve and running at full speed.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About The Role

As a Technical Support, you will be providing support to our clients network in all facets of IT including software implementations, integrations, software, and service-related problems.

Responsibilities

• Project-manage new I.T. projects for the group, working with the team to ensure successful implementation.
• Test n...