Job Description

  • Inner Suburbs Melbourne Location
  • Hybrid role
  • Salary dependant on experience

About the Company:

Join a fast-growing Managed IT Services and Cybersecurity provider supporting clients across multiple industries. We’re a team that values initiative, learning, and delivering real impact through great tech support.

About the Role
We’re looking for an enthusiastic, people-focused IT Support Technician to deliver Level 1 Service Desk support, this is a great opportunity to build technical and customer service skills in a supportive, high-growth environment.

Key Responsibilities

  • Resolve Level 1 support tickets across a range of technologies
  • Deliver remote (and occasional onsite) support to clients
  • Work with cloud and on-premise environments: Microsoft 365, Networking, AD, and security platforms
  • ...

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